How can we help?
Questions about home hardware tools, a selected option or an existing order? Reach Homecrafttools using the details below.
Homecrafttools4354 N 82nd St,Unit 109,Scottsdale, AZ , US
ZIP 85251
+1 (928) 587-1789
[email protected]
Help us find the right information
For an order question, include the order number, checkout email and item or SKU. For a product question, tell us the specific model, size or configuration. For a tool or set, include the model, drive or bit size and the parts affected. Keep cases, adapters and accessories together. Do not modify or force an incompatible component. If a tool arrives damaged or develops a fault, stop using it and contact us so we can assess safe handling and the available remedy.
Returns and delivery questions
Please contact us before sending a return so that we can provide the actual destination and merchant-paid postage arrangements. For a delayed or damaged parcel, retain the packaging and send the available order and tracking information.
Protect your information
Do not email card numbers, passwords or unnecessary identity documents. Privacy requests can be sent to the same email, with enough information to identify the relevant account or order.